GENERAL ONLINE SALES CONDITIONS
-Terms of payment
-Bank account details
-Transportation and Delivery
-Delivery of the parcel
-Results, cancellation of orders and right of withdrawal
-Titular and Responsible of the treatment
-Mandatory or optional nature of the requested information and of the collected data
-Conclusion of the contract
-Changes to orders
-Errores and inaccuracies
These general conditions of sale govern the purchase from e-commerce https://www.xtechsport.it/ carried out remotely via the Internet through the site. These purchases are reserved for users of the site who are required to inform themselves and read these General Conditions before completing the purchase on the Site. Such information, in fact, is to be understood as read, understood and fully accepted by the Customer at the time of making a purchase order. The Customer must therefore comply with these General Conditions and consider Calzificio Ragnoli Angela Brunella Snc dispensed from any conditions other than those in force not previously agreed in writing.
Terms of payment
The Customer can make the payment of the price of the products and the relative delivery costs by Paypal Bank Transfer. If you choose the bank transfer as a method of payment, once the order is sent you must make the payment within 3 days from the date of purchase. The reference number of the order, issued at the time of purchase, must contain the name and surname of the customer. The shipment of the product will be carried out as soon as verified the payment crediting. The procedure can be facilitated by sending a copy of the accounting officer of the payment as an attachment to the following address: [email protected]
Bank account details:
Calzificio Ragnoli Angela Brunella Snc
Banca Popolare di Vicenza Fil. Serle
IBAN: IT 18 T 05728 55240 86257 000 1084
Transportation and Delivery
Calzificio Ragnoli Angela Brunella Sncspresso with GLS express courier
Domestic shipping costs: € 7
Shipping costs Isole e Calabria: € 12
Shipping abroad will be calculated automatically based on the destination country.
For the delivery of his purchases, the Customer can choose his residence or his home, the workplace, or the private address of the individual of his choice. For security reasons, no deliveries will be made to PO boxes and the order will not be processed. Orders are processed and delivered from Monday to Friday. The packages are shipped within 2 working days from the time of order and immediately after receiving the credit of the amount due through Paypal, or bank transfer. If delays occur, the customer will be promptly notified.
As soon as the customer’s package is delivered to the GLS courier, an e-mail will be sent to the addressee with the waybill number and the web address where to track. Subsequently the courier will send advance notice of pre-delivery. In case of problems about the delivery of the package you can contact the courier directly https://www.gls-italy.com/
For the delivery of the goods it is necessary the presence of the Customer or one of his charge to the address of the recipient indicated in the order. The delivery of the shipment is intended carried out on the ground floor of the address number. At the time of delivery of the goods by the Courier, the Customer is required to check that the packaging is intact, undamaged, wet or altered in the closing materials and that the number of packages delivered corresponds to what is indicated in the transport document .
Any inconsistencies must be promptly challenged by putting a written scrutiny reservation on the Courier’s proof of delivery. Once the Courier’s document has been signed, the Customer can not make any objection about the appearance of the goods delivered.
Missing receipt of the package
The goods travel under the responsibility of the recipient; in the event that the courier has not been able to find anyone at the delivery address specified at the time of the order and this happens twice consecutively and in the event that the customer refuses to receive the parcel at the GLS branch of his area, Calzificio Ragnoli Angela Brunella Snc can send the package back to its office, charging the customer for 20.00 euros for the costs incurred and the packaging.
Returns, cancellation of orders and right of withdrawal
According to the Legislative Decree 206/05, the customer can exercise the right of withdrawal within ten working days from the moment of receipt of the goods, without any penalty. In this case it is necessary to send an email to [email protected]. The goods will be returned in the original box to: Calzificio Ragnoli Angela Brunella Snc, Via Italia, 1, 25080 Paitone, Brescia, with a written communication containing the manifestation of willingness to make use of the right of withdrawal pursuant to Article 64 of Legislative Decree 206/2005, the indication of products for which the customer wants to make use of the right of withdrawal, the progressive number of orders issued at the time of purchase. In case of return of products tampered with or not intact, the management reserves the right not to accept the package and send it back to the sender, debiting the transport costs incurred. Calzificio Ragnoli Angela Brunella Snc reserves the right to replace the product by including it in a subsequent customer order or return the sum paid by the customer when ordering.
The costs of delivery for the return of the products are charged to the customer; any cost incurred by the customer for the return will not be refundable.
All products are subject to availability at the time and the owner of e-commerce reserves the right to change at any time the limits on the quantity and / or type of goods purchased on the Site. The customer will be informed if his order is unenforceable due to the unavailability of the ordered product.
The prices of the products are expressed on the site in € (Euro) and are inclusive of all applicable taxes or taxes. In the event that an error is found in the price of a product, Calzificio Ragnoli Angela Brunella Snc will give the Customer the opportunity to reconfirm the purchase of the Products at the correct price or to cancel it.
Calzificio Ragnoli Angela Brunella Snc reserves the right to make special sales conditions or promotions on products on its site. The conditions applied to promotions will be governed from time to time by means of specific communications to their customers.
Although not otherwise regulated, these General Conditions will be deemed applicable.
To complete a purchase on the Site it is mandatory to register. The registration procedure on the Site requires the completion of a form in electronic format, whose fields must be filled in with the personal data of the Customer and his e-mail address. These data will be processed according to the current privacy protection legislation. Following registration, the Customer will be the holder of a personal account which can be accessed through a strictly confidential username and password. The assignment of these credentials guarantees the Customer an anonymous identification. It will be the Customer’s responsibility not to disclose his password to third parties for any reason. The Customer will be held responsible for any irregular actions and behaviors and in contrast with the regulations in force or with the present General Conditions committed by anyone who uses the personal account in its place. The Customer is obliged to promptly report to [email protected] the possible theft, loss or loss of the password, as well as any improper use by third parties of the account or of his password which has come to his knowledge.
Owner and responsible for processing
The data controller is Calzificio Ragnoli Angela Brunella Snc with registered office in Via Italia, 1, 25080, Paitone Brescia.
In particular, the data processed can be used:
a) for purposes connected to the obligations of the law or envisaged by regulations and Community legislation as well as by provisions issued by authorities, ie legitimated by law;
b) for the purchase of the Products through the appropriate order form;
c) for the fulfillment of orders;
d) to provide assistance and customer care services;
e) for the registration to the Site, through the relative registration form, to provide the access services to the reserved areas;
f) for functional purposes of the e-commerce activity, for which the Customer will have the right to express or deny your consent to the processing, among which include, for example: sending of advertising material, news, use of data for statistical purposes, and for the creation of consumer profiles.
In relation to the aforementioned purposes, processing is carried out by appointed persons in charge and by means of IT and telematic tools, with software processing and archiving of data on databases. The treatment modalities are all based on criteria and principles strictly connected and correlated to the purposes themselves and, anyway, able to ensure the confidentiality and security of the data.
Mandatory or optional nature of requested information and collected data.
The Customer’s personal data are requested and collected, and their conferment is mandatory for the purposes indicated in letters a), b), c), d) and e). In this case the refusal of consent will not allow the conclusion of the contract or the evasion by Calzificio Ragnoli Angela Brunella Snc of the Customer’s requests in relation to the services available. Failure to give consent to the processing of optional data and for the purposes referred to in letter f) will not result in any detrimental consequence.
Subjects and categories of subjects to whom the data can be communicated:
For the fulfillment of the contractual obligations assumed, as well as for the completion of the services provided, Calzificio Ragnoli Angela Brunella Snc also makes use of the collaboration of external companies that perform activities strictly connected and instrumental to the completion and execution of contracts concluded and services rendered for example: transport companies and freight forwarders regarding the delivery of goods and customs procedures, bank institutions for the management of receipts and payments, financial administrations and other bodies in fulfillment of regulatory obligations, companies and law firms for the protection of rights inherent in contractual relationships, freelance professionals for administrative and accounting obligations, postal services, companies connected to the holder for purposes of market analysis, marketing and communication activities.
The processing of data by these subjects is therefore aimed at implementing the provisions received from customers and / or archiving on computer media. The data can also be communicated to all the subjects to whom the communication is due due to legal obligations.
In accordance with the Art. 7 Legislative Decree 196/2003 the Customer has the right to access the following information:
1. Confirmation of the existence or not of personal data concerning him, even if not yet registered, and their communication in intelligible form.
a) of the origin of personal data;
b) of the purposes and methods of the processing;
c) of the policy applied in case of treatment carried out with the aid of electronic instruments;
d) of the identification details of the owner, of the managers and of the designated representative pursuant to Art. 5, paragraph 2;
e) of the subjects or categories of subjects to whom the personal data may be communicated or who can learn about them as appointed representative in the territory of the State, managers or agents.
3. The interested party has the right to obtain:
a) updating, rectification or, if interested, integration of data;
b) the cancellation, transformation into anonymous form or blocking of data processed unlawfully, including data whose retention is unnecessary for the purposes for which the data were collected or subsequently processed;
c) the attestation that the operations referred to in letters a) and b) have been brought to the attention, also as regards their content, of those to whom the data have been communicated or disseminated, except in the case where this fulfillment is it proves impossible or involves a use of means manifestly disproportionate to the protected right.
4. The interested party has the right to object, in whole or in part:
a) on legitimate grounds, to the processing of personal data concerning him / her, even though they are relevant to the purpose of the collection;
b) to the processing of personal data concerning him for the purpose of sending advertising or ven advertising material direct or for carrying out market research or commercial communication.
Orders can be made after registration and creation of a personal account of the customer, as per the previous paragraphs, following the steps and instructions specified on the site itself.
Calzificio Ragnoli Angela Brunella Snc issues an invoice only upon specific request of the customer when ordering: mail order sales are not subject to the certification obligation by issuing an invoice (art.22 paragraph 1 of Presidential Decree 633/72) or to the obligation certification by issuing a receipt or receipt (Article 2 of Presidential Decree 696/1996)
Conclusion of the contract
The Contract stipulated between Calzificio Ragnoli Angela Brunella Snc and the Customer must be considered concluded when the whole purchase procedure has been completed regularly and correctly, without any indication of error on the part of the Site. www.xtechsport.it not responds to malfunctions dependent on the operator of the data transmission network. By sending the order, the Customer acknowledges and declares to have read all the instructions provided during the purchase procedure and to accept the General Conditions in full. The purchase order form will be filed in the database of the Site for the period of time required to process orders. The staff will send the customer, by e-mail, a confirmation of receipt of the purchase order, containing the essential characteristics of the products purchased, the date of order, detailed price indication, the mode of payment chosen by the customer, delivery costs. The Customer is required to verify the content of the communication and immediately report any errors or omissions.
Changes to orders
If the Customer wishes to modify or cancel the order presented, he must send an e-mail to [email protected]
The staff will do everything possible to satisfy the customer’s request. However, once the product has been shipped, the order can not be canceled or modified until the goods have been returned to the registered office. In this case reference is made to the procedure described in the previous paragraphs.
Errors and inaccuracies
Calzificio Ragnoli Angela Brunella Snc aims to provide constantly updated information on the site.
However, it is not possible to guarantee that the Website is completely free of errors; it may contain typing errors, errors, inaccuracies or omissions, some of which could refer to the price and availability of the Product, and to the product information sheet.
Calzificio Ragnoli Angela Brunella Snc reserves the right to correct errors, inaccuracies or omissions even after an order has been sent and also reserves the right to change or update information at any time without prior notice.
In the event that disputes arise concerning the interpretation and execution of these general conditions of sale between Calzificio Ragnoli Angela Brunella Snc and Customers, these disputes are left to the exclusive jurisdiction of the judge of the place of residence or domicile of the consumer.
For further information and assistance on the Website or on the online purchase methods, please contact us at the following e-mail address: [email protected]